Resume for Quality Assurance Analyst

George Jay Croft
PO Box 3058
Suwanee Georgia 30024
cell: +1-404-457-8221

QA Resume

July 1, 2008 - Current
BIAS
1100 Abernathy Road NE
Suite 1025
Atlanta, Georgia, 30328
www.BIASCorp.com
July 1, 2008 - Current Contractor for
Reed Construction Data
30 Technology Parkway South
Suite 100
Norcross, Georgia, 30092
www.ReedConstructionData.com
Quality Assurance Functional Analyst
Quality Assurance Functional Analyst
  • Used Microsoft SQL Server Management Studio for data validation
  • Microsoft Team Foundation Server for Defect Tracking
  • Microsoft Office Suite, including Outlook, Word, Excel
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September 4, 2007 - May 30, 2008
Northrop Grumman
Information Technology
1840 Century Park East
Los Angeles, California, 90067-2199
www.NorthropGrumman.com
September 4, 2007 - May 30, 2008
Civilian Contractor for
Center for Disease Control and Prevention
CDC Information Technology Support (CITS)
3375 Northeast Express Way, NE
Koger Center - Harvard Building
Tucker, Georgia, 30341
www.CDC.gov
Quality Assurance Analyst
Data Warehouse Quality Analyst
  • Used Microsoft SQL Query Analyzer and Microsoft SQL Server Management Studio for data validation
  • Used Documentum Web Publisher for document retention and versioning
  • Rational ClearQuest 2003 for defect tracking
  • Informatica PowerCenter 7.1.2 Client Tools
  • Microsoft Office Suite, including Outlook, Word, Excel
  • Wrote Queries using T-SQL Language to verify data
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July 12, 2004 - August 31, 2007
Consumer Source Inc.
Consumer Source Interactive
3585 Engineering Drive
Suite 400
Norcross, Georgia, 30092
www.ConsumerSource.com
July 12, 2004 - May 11, 2005 as Contractor
Impact Innovations Group (now Technisource)
2500 Northwinds Parkway
Suite 200
Alpharetta, Georgia, 30004-2252
www.Technisource.com
Senior Quality Assurance Analyst
Quality Assurance Analyst
  • Agile Development Methodology
  • Used Rally Software for Story Card management
  • Used Mercury's Test Director (7.2) and Quality Center (8.0) for defect tracing and test scripts
  • Used Quick Test Pro for Automated tests
  • Conducted Manual and Regression tests
  • Manual Web page testing
  • Oracle database validation using SQL - PL/SQL
  • Microsoft SQL database validation
  • Production support
  • Verified Data Warehouse reports
  • Worked closely with Marketing and Development to assure requirements were met
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May 10, 2004 - July 9, 2004
Thoughtmill
2520 Northwinds Parkway
Suite 300
Alpharetta, Georgia, 30004
www.Thoughtmill.com
Contractor at
May 10, 2004 - July 9, 2004
T-Mobile
One Concourse Parkway
Suite 400
Atlanta, Georgia, 30328
Senior Test Analyst
Quality Assurance Analyst
  • Wrote test cases and scenarios in Mercury's Test Director
  • Conducted Manual and Regression tests based on Test Cases
  • Used Mercury's Test Director for Defect Tracking
  • Manual Web Page Testing
  • Used Benthic Software Golden32 to query Oracle Database
  • Used Citrix Metaframe to work with other networked computers
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February 12, 2003 - April 23, 2004
Staffing Technologies
500 Northwinds
11625 Rainwater Drive
Suite 300
Alpharetta, Georgia, 30004
www.StaffTechJobs.com
February 12, 2003 - April 23, 2004 as Contractor
Accenture
BellSouth Internet Services
75 Fifth Street NW
Suite 1100
Atlanta, Georgia, 30308
Senior Test Analyst
Quality Assurance Analyst
  • Wrote test cases and scenarios in Mercury's Test Director
  • Conducted Manual and Regression tests based on Test Cases
  • Used Mercury's Test Director for Defect Tracking
  • Used Embarcadero's RapidSQL 7.2 to write and execute SQL/SQL Plus against Oracle relational databases
  • Used Embarcadero's RapidSQL 7.2 to write and execute SQL/Transact SQL against Sybase relational databases
  • Used SQL to validate Data Warehouse data marts and stars
  • Used SQL to validate Informatica and MicroStrategy reports
  • Used SQL or source applications to create data necessary for testing purposes
  • Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
  • Searched for potential Data Warehouse affecting defects in Mercury's Test Director submitted by other testing groups
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July 1, 1999 - December 31, 2001
BellSouth (now AT&T)
BellSouth Internet Services
Atlanta, Georgia, 30303
www.BellSouth.com
Quality Assurance Analyst IV (Quality Assurance Manager I)
Quality Assurance Analyst
  • Wrote test cases and scenarios in Microsoft Word 98/2000, based on System Requirements Specifications (SRS) and Customer Requirements
  • Conducted Manual and Regression tests based on Test Cases
  • Conducted Component, Integration and System Integration tests
  • Tested Web Based applications in Microsoft Internet Explorer 4.0 (and higher) and Netscape Navigator 4.0 (and higher)
  • Tested Client/Server applications
  • Tested batch processes
  • Tested Remedy forms and views for functionality
  • Tests were conducted on Windows 95, Windows 98, Windows 2000, Windows XP or in a command line window to access Solaris
  • Entered defects into CMVC and later Mercury's Test Director 6.5
  • Used Embarcadero's RapidSQL 5.6 to write and execute SQL against Oracle and Sybase databases
  • Used SQL to validate data entry into Server side databases Oracle and Sybase
  • Used SQL to validate Data Warehouse reports and data marts
  • Used SQL to validate Informatica and MicroStrategies reports
  • Used SQL or source applications to create data necessary for testing purposes
Technical Lead Responsibilities
  • Worked with QA Managers and Project Managers on testing team assignments
  • Wrote project Status Reports for Manager / Project Manager
  • Conducted User Acceptance Test (UAT) with users and customers and wrote issues log based on outcome of UAT
  • Worked with QA Managers and Project Managers on Time Estimates for new projects
  • Defect tracking for projects using CMVC and later Mercury's Test Director
  • Wrote Test Plans / Test Approach documents in Microsoft Word for projects
Project
  • Registration, billing and reports for Virtual Private Networks (VPN) in the master customer database (Sybase) and Data Warehouse
  • Trouble tickets and reports for Service Level Agreements (SLA) in Remedy and Data Warehouse
  • Trouble tickets and reports for Managed Router Services (MRS) in Remedy and Data Warehouse
  • Registration, billing and reports for Telecommute DSL (TDSL) in Customer Relationship Management (CRM - Oracle), master customer database (Sybase) and Data Warehouse
  • Data Warehouse projects were numerous and included reports for Marketing, sales compensation and BellSouth customers
BellSouth Provided Training
  • Mercury's LoadRunner 6.5 (3 day in-house training)
  • Java Programming Language for Non-Programmers (Sun SL110)
  • Managing Interpersonal Relationships (BellSouth University)
Company Awards
  • Top Performer 2000 - Award given to top employees based on peer and management reviews for merit increase
  • Red Dot Award - BellSouth.net award for my contributions to the VPN project
  • Red Dot Award - BellSouth.net award for my contributions to the SLA project
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May 1998 - June 30, 1999
Client/Server Labs (now Tescom)
8601 Dunwoody Place
Suite 332
Atlanta, Georgia, 30350
www.Tescom.com
Quality Assurance Analyst
Quality Assurance Analyst
  • Writing test cases and scenarios for clients using Microsoft Word
  • Tested Web Based applications in Microsoft Internet Explorer 4.0 (and higher) and Netscape Navigator 4.0 (and higher)
  • Black Box Testing of client applications
  • Tested batch process applications
  • Used Internet Security Scanner NT 5.2 (ISS) to check network for vulnerabilities
  • Used Internet Security Scanner (ISS) to check clients external facing network for vulnerabilities
  • Designed new tab in Microsoft Outlook Appointment to help keep track of when to scan clients for vulnerabilities using ISS
Lab Technician
  • Built and maintained lab computers for QA and performance testers
  • Support QA and performance testers in their testing efforts
Network Admin Assistant
  • Built new computers for new and existing employees
  • Added and maintained computers and employees on company domain
  • Maintained existing employee computers, hardware and software installation and updates